A. Goodmorning,Tran Anh speaking.How can I help you

B. B. Goodmorning.I am chi.I am from VN.I am fraid there is a problem with my last order

A. I am sorry to hear that,mr Chi. Could you give me the order number

B. Ok, it is ABC1234B

a.Please,waiting for me

Yes,you place an order on May 15.The order number is A1.You ordered 1 disk,a product of SAM SUNG

A That is not quite correct.I received a product of MAJOBR ,not SAM SUNG

B. Yes.I am sorry about the inconvenience. I will take care of it right away and get back to you.OK

A. Ok.thank

Bai 2

A ,Goodmorning

B .Goodmorning

A How are you

B Iam fine.Thanks.AND you

A OH.Iam too.Thanks

Today,we dicuss to expand your business.ok shall we start

B Ok. I think,we donot take chances.We keep activities and send our profist in the bank

A.ok.Why

B Besause,nowadays the economy is not safely.If our oprofist invest the company it will loss and I can not expand the business in the near future

A Ok.it is a good intention.Any more ideal

C Ok.I am not sure about B"OPINION. I think we should expand the business

A Oh.Why

I think the economy is not safely but it bring us many opportunities and I hope we will be successful

A ok.Any more ideal

We have 2 intention about expand business

B do not want to chance

C want to chance and expand