Chapter 13
He's already seen the majority of the top floor but I show him around again. There isn't much up here besides my office and studio. Then down the other hall past Rye's desk is Susie's office, our kitchen, and a small copy room that also holds our extra office supplies.
Next, I take us to the third floor. This is where we have our customer service employees set up in case people have any issues. Everyone has their own cubicle that they are able to decorate and set up how they want. As we walk past people I say hi and check in with others if they aren't on the phones.
I even introduce Devin to the ones I'm able to chat with. Other than the cubicles all that's left is the head of HR's office. Then there's a staff break room that has a kitchen and a larger copy room.
"The second floor is where we package up orders, have them double-checked, and ship them out," I explain proudly as the elevator doors open to let us off. On this floor, we try to keep things neat and organized but depending on how busy the day is it can look like a bomb went off down here.
Different labeled boxes of products are stacked up against one wall waiting to be unpacked and put on their correct shelf. The shelving units are all labeled with the product's name. The bin they are held in is labeled too and also clear so we're able to see what's inside. It helps prevent us from misplacing things or grabbing the wrong item.
Then there's a whole other shelving unit set up with the shipping materials. There's bubble wrap, tissue paper, ribbon, foam bags, and a bunch of other things. The process here is that there are three different tables. Table one gets the order. They place the items, receipt, sample, coupon, and a little advertisement in the right size box. They pass that down to the second table where their only job is to double-check the items in the box to make sure their order is correct. Then at the third table, the box is filled with bubble wrap or packing air pillows. Lastly, they add the tissue paper.
"These women are amazing. They get a couple of hundred orders sent out a day." I say proudly and we walk around.
"That's incredible. They put in a hard day's work."
"That they do." I walk us back to the elevators to go to our last stop. "This is my favorite spot." I exit the elevator as soon as the opening is wide enough for me to fit through. Leading us to the left, away from the front entrance, I take us down a long hallway. The wall to our left is painted a light blue with the company's name painted in big white and black letters. There are the big orange flowers underneath the name. Then painted randomly along the wall are different makeup products. To our right is a glass wall that gives us a view of what's behind the building which is a small grass area set up with benches and a line of trees showing where the property ends.
At the end of the hall, I put in the access code that unlocks the door. The light flashes green and the panel lets out a loud beep notifying me that I can open the door. Giving it a firm pull, I let Devin enter the room ahead of me.
"Hello, everyone!" I greet my little team excitedly. Inside are all the necessary ingredients to create our products as well as other supplies that we experiment with to create new items. We have tons of different colored pigment bags, eyeshadow palettes, makeup tubes, mixers, bottles, and lots of napkins to use when we make a mess.
"Hey, Scarlett. We haven't seen you down here in a long time." When I'm not down here, Bethaney is the one in charge. She's my partner in crime down in this lab. We spent endless hours together creating the last palette we recently launched. She really stepped up and showed me what she was capable of. That's how she earned the position she's in.
"I know. I've been trapped in a world of endless meetings but those are all done now. You'll be seeing a lot of me soon and I've got some things to discuss with you all. You know the hair line we were working on?" I get three head nods from them. "Well, we'll be starting that back up in the upcoming weeks. I'll get into it more later but I wanted to give you guys a heads up."
Kaylee, who's the smallest of us all at five feet, jumps with excitement. She was helping me the most with all our hair products. When I had to put the project on pause I swear I could see her heartbreak in front of my eyes. We were making such great progress and what we had so far worked like a charm but I could split my attention between the launch and monitoring another new product. So I did what I thought was best and put a hold on the project.
"Sweet, should I give Tony and Janel a call to see if they can start coming back?" Braxton, who's Bethaney's twin brother, asks. He nudges his glasses up the bridge of his nose and runs his hands through his short light brown hair. Although he's nice most of the time Braxton can be pretty rude at times. I'm not sure it's a problem he has in general or because I'm a woman but he forgets who's in charge sometimes. I've had to talk to him about it before because he was trying to give orders to the others that I had not given.
"That would be wonderful, Braxton. Thank you. I'll also start looking through some applications to hire an extra hand to have down here. We're going to need it once we have both products running." Movement from the corner of my eye startles me until I remember that it's Devin. "I'm sorry I got so excited about being down here I skipped the introductions. I'd like you all to meet Devin. He's an old friend of mine and he's also going to be doing a couple of photoshoots for us. This is my main team, Kaylee, Bethaney, and Braxton." I point to each one of them as I do the introductions.
"It's nice to meet you all." He gives them a wave and as they talk I take a look around. I just want to make sure everything is looking good and we aren't low on any supplies. Bethaney has done an excellent job. Everything in here looks fantastic. All the supplies are where they need to be and all the equipment is clean unless they're using it.
"I wanted to give Devin a tour since he'll be around for a while. We have to go make a video but I'll be back down later to help out, okay."
"See you in a bit." Kaylee chirps at us as we go out the door.
"I didn't show it to you but there are three other lab rooms in there. We use one to two labs at a time and the third one is all set up for the new hairline. The fourth is empty right now but when I'm ready I think I'm going to create a foundation line." I tell him animatedly.
"You're phenomenal, Letty." The statement catches me off guard. Slightly stunned, I stare at him, taken aback by his words. "This place is incredible," He says, holding his arms up and outstretched to encompass the whole building. "I'm not saying that to flatter you it really is incredible. You went from making videos at your parent's house to creating a company. Not only did you create a company but you're doing a damn good job running it. You treat your employees like they're family and you try to give each one of your customers the best product you can. It's crazy to see how far you've come since the last time I saw you."
Swallowing past the lump in my throat, I nod my head and thank him. His words mean a lot to me. I don't know why. Maybe it's a piece of the old me that always wanted him to be proud of me. To do something to get him to notice me. I mean I pined after the guy for what felt like an eternity and he didn't notice me until I was seventeen. The fact that he ever noticed me still blows my mind.
I clear my throat and step onto the elevator. Pressing the top floor button I let the giant metal box lift us up. "Are you ready to meet all my friends and get a makeover?" I ask him excitedly. I can't hold back the grin that spread across my face. I'm so looking forward to this.
"What are you talking about?" He scrunches his eyebrows together and looks at me completely lost.
"Well, I figured since we started getting photos for your gallery already that I'd cash in your makeover. We're on the way to the studio to get started."
"How could I have forgotten." He laughs. Nodding his head as he remembers his part of our little deal.
"If you want to see me turn Devin into a pretty princess then you better follow me. We are about to get the party started." I tell Rye as I skip off the elevator. He drops everything he's doing to follow me down immediately. This only makes Devin laugh even harder. "Okay, I'm going to need the camera positioned in front of the vanity. Devin if you could please take a seat in the vanity chair that would be great."
I set down my peppermint coffee and set up all the supplies I'll need. For Devin, I'll keep things pretty basic. He already has great face structure and skin so I don't need to do a contour. What I will do is a dramatic smokey eye, shape his eyebrows a little, and put a nice shade of lipstick on those lovely lips of his. Oh and some highlight to give him a bit of extra sparkle.
"Hey babe, I'm thinking of using Mixed palette number three. That sounds like a good idea right?" I ask Rye as I pull it out and set it on the table with everything else I've set up so far.
"It sure does. I would highly recommend using that for your upcoming videos since it's your most recent product. You don't have any videos yet using it so I think everyone would love that."
I check over everything I've pulled out to make sure I have what I need. If I don't it's no big deal but I like it when I have everything prepared. Rye pulls the tripod over to us and sets it up. He turns it on and moves it around a little bit until it's where we need it to be.
"Camera is set for the opening." He lets me know.
"Okay Lovie, are you ready to get the best makeover you've ever gotten in your life," I ask Devin as I come around the chair to face him.
"You know it." He grins. "I think you should call me Lovie all the time by the way. It's a great nickname." He winks at me and I flick his ear. He grabs the aforementioned body part and gives me the pouty face. I roll my eyes at him.
"I'm sure you've had your makeup done plenty of times for photoshoots but this will be a lot different. We're going for a glam look, not natural so it's going to be very noticeable. All you have to do is sit in the chair for me. If anything bothers you or you start to feel any tingling let me know okay? Some people have allergies to different makeup. When I've had them in the past I felt tingling, some burning and numbness. If you even think you're feeling it let me know."
"I will but I've never had a reaction before. This shouldn't be any different."
"Okay, then we're going to get started. Ready when you are Rye." He counts down to three and points at me when he's ready for me to go. "Hello, all you beautiful beauty mongers, as promised I'm back with a new video and I've got a special guest with me. If you don't know who this is I'd like to introduce you to Devin Love. He's a popular athletic, underwear, and cologne model. He's also an amazing photographer. He's actually got a gallery coming up soon that we're working on together so keep an ear out for updates on that." I place my arm around Devin's shoulder and to my surprise, his arm wraps around my waist. Hopefully, you can't see the shock on my face.
"Today the special treat I have for you is that Devin is going to let me do his makeup so if that is something that you are interested in seeing then stay tuned!"
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