Elliot = Bold

Isabella = Italics

"H...hello?"

"Oh thank God someone picked up. The hold music was getting into some really weird symphony music and I was about to die."

"Is...is this the helpline or have I dialled the wrong nu-"

"I mean, I don't usually mind 'please hold' music but this was just bad. They had the Star Wars theme tune on, like, five minutes ago but then they went into this weird ass thing with violins and I was about ready to-"

"..."

"..."

"Damn. She hung up."