The students must be able to

§        define frames

§        explain three types of frames

§        explain different types of KBS applications

§        define knowledge representation

§        define knowledge management

§        explain structure of expert systems

§        discuss business benefits of KBS

§        describe the characteristics of Knowledge Based Systems

§        explain the key areas to be examined during evaluating Groupware

§        describe four benefits of Knowledge Based Systems

§        define knowledge elicitation

§        explain different stages of knowledge acquisition

§        define Case Base Reasoning

§        describe four steps in CBR methods

§        describe process to develop Decision support systems

§        define Decision Support Systems

§        explain the benefits of decision tables

§        explain major components of a DSS strategic plan

§        define knowledge engineer and domain expert

§        describe verification, validation and evaluation of expert systems

§        define knowledge engineering

§        describe characteristics of expert systems

§        discuss the advantages and disadvantages of using expert systems

§        describe different methods of CBR

§        define “Groupware”

§        define Ontology

§        define knowledge acquisition

§        define BPR

§        explain types of KBS application