The person on the phone was avu's friend yashvi aka 

@Clara_dreams13 

On the phone 

Yas-avu r u there? Avu? 

Yashvi's pov 

Oh God avu was talking now on the phone but I can't hear her let me call jai

Yashvi calls jai

Yas - hello jai (worried) 

Jai - yes yashu say what happened? Why r u worried? 

Yas - I was talking to avu now and suddenly something crashed with her maybe I couldn't hear her. I'm worried

Jai- OK I'll check bye

Jai - reem take out the car quickly something happened with avu 

Reem - OK come let's go fast 

While going they saw avu's car crashed with a tree 

Aaj ke liye bas itna hi

Just joking 

Reem - jai see avu 

Jai - yes let's go 

They went near the car and saw avu's head was bleeding and she was unconscious 

Reem - oh God her head is bleeding badly. Let's take her to the nearest hospital 

Hospital ka naam aap log soch lo

Jai - yes come

They take her to the nearest hospital 

Jai - doctor 

A doctor comes out 

Dr - yes Mr what happened 

Jai - my sister had a accident. Her head is bleeding badly 

Dr - seems like she lost alot of blood. Fast take the stretcher 

Jai - pls fast 

They took her to the room 

u all maybe thinking itne kam samme Mai itna blood kaise loss Hua buthis is mine story anything can happen 

Jai - hushh we reached at time 

One more note yashvi isn't a permanent character

Baaki ka next chapter Mai milega 

tag @Clara_dreams13